Cancellation Policy

Our cancellation policy is straightforward:

For Glamping and Cottage accommodation:
* If you cancel more than two weeks prior to your arrival date, we can refund monies already paid.
* If you need to cancel your booking and give us 48 hours or more notice prior to your arrival date, a credit will be given for the sums already paid. CREDITS ARE ONLY VALID FOR 12 MONTHS FROM THE DATE YOUR BOOKING IS CANCELLED AND CANNOT BE EXTENDED.
* If the booking is cancelled less than 48 hours prior to your arrival date, or you do not arrive to take up your booking, then no refund or credit of any monies paid will be available.
* In the case of refunds and credits, we will deduct a £50.00 sum for administration costs.

For touring pitches:
*If you cancel more than 2 weeks prior to your arrival date, we can refund monies already paid.
*If you cancel less than 2 weeks before of your arrival date (up until 12pm), a credit on account will be given for sums already paid. Your credit will expire 12 months from the date of cancelation and cannot be extended.
*If the booking is cancelled after midday on your day of arrival, or you do not arrive to take up your booking, then no refund or credit of any monies paid will be available.
*In the case of refunds and credits or any changes made to your booking within two weeks of arrival or after you have checked in, we will deduct a £15 sum for administration costs per booking.